Case Study: Liberty Mutual achieves centralized, secure governance with Diligent Boards & Entities

Liberty Mutual strives to make governance a competitive advantage with Diligent

Liberty Mutual, a Fortune 100 global property and casualty insurer operating in 30 countries, needed to modernize governance as regulation, technology and director expectations made governance a real‑time, business‑critical process. The company faced information‑security risks, fragmented document and entity data, and a desire for a more flexible entity management platform; directors also preferred a board portal they already used elsewhere.

Liberty Mutual implemented Diligent Boards and Diligent Entities, with a smooth data migration supported by Diligent’s client services. The result: intuitive, customizable entity management that consolidated document storage (replacing Documentum), faster board‑book preparation, broader internal adoption across business units, and improved director experience — positioning governance as a strategic competitive advantage and enabling further integrations like DocuSign.

Liberty Mutual

Kristin Kelley

Assistant Corporate Secretary