Diligent
128 Case Studies
A Diligent Case Study
AutoZone, a major automotive aftermarket retailer with thousands of stores across the Americas, struggled with a highly manual board process before adopting Diligent Boards in 2012. Its executive and board administration team had to print and distribute huge 300- to 400-page board books, juggle documents from many departments, and manage information across scattered tools like email.
With Diligent Boards, AutoZone centralized governance materials in one secure, easy-to-use platform, making it simple for executives and directors to access, annotate, and review documents in one place. The change cut down printing and preparation work, improved security and organization, streamlined onboarding, and helped AutoZone use Diligent to support weekly meetings, annual planning, and performance appraisals, all while scaling with the company’s growth.
Kati Clark
Executive Administrative Assistant (EAA)