Case Study: Kavak achieves a stronger speak-up culture with Diligent

Helping Kavak Cultivate a Speak Up Culture

Kavak, a fast-growing online automotive marketplace with more than 8,000 employees across Latin America and the UAE, needed a global reporting partner to support a strong speak-up culture across dispersed teams and complex reporting lines. The company looked to Diligent and its Vault platform to give front-line and corporate employees a consistent, multilingual way to raise concerns.

Diligent implemented Vault by Diligent with automated triage, translation, and easy anonymous or named reporting, plus GoTogether™ for reports tied to patterns. Diligent also supported rollout best practices and employee onboarding, helping Kavak bring its Code of Ethics to life and create a safe channel for feedback and concerns; the result was stronger adoption and a more transparent, accountable speak-up culture.

Kavak