Case Study: International Personal Finance achieves reduced admin time and paper use with Diligent Boards

Halfway wasn’t enough International Personal Finance turns to Diligent Boards

International Personal Finance plc provides small, unsecured short-term loans to people of moderate means across eight countries, with 30,000 employees and 2.4 million customers. Its bi-monthly board meetings required the CEO’s PA to spend up to three days preparing heavy paper packs, creating cost, environmental and security concerns, and prompting a search for a more secure, efficient digital solution.

After evaluating board portal vendors, the company adopted Diligent Boards for its strong security and tablet-friendly usability; administrators received onsite training and directors were trained remotely as needed. The move cut administrative expenses, saved the CEO’s PA about 10% of her annual time, eliminated kilos of paper for directors, improved usability and security, and reduced the company’s carbon footprint.

International Personal Finance

Steve Bean

UK Services Manager