Case Study: Gwinnett Medical Center achieves faster, healthier decision-making with Diligent Boards

Gwinnett Medical Center Healthier decision-making steers hospital board

Gwinnett Medical Center (GMC) is a 553‑bed, not‑for‑profit healthcare network serving the Atlanta area with about 4,800 employees and 800 affiliated physicians, consistently ranked among the nation’s top providers for clinical quality. Despite strong clinical innovation, GMC’s main board and eight committees (27 end users) relied on paper‑based processes that slowed review and policy development — board chairman David McCleskey sought a faster, more efficient way to support timely decision‑making.

After evaluating vendors, GMC selected Diligent Boards for its ease of use and hands‑on training; one‑on‑one tutorials enabled rapid adoption and a complete move to paperless meetings. The portal improved access to information, streamlined communication around regulatory changes such as the PPACA, and accelerated policy creation, turning data into actionable insights for more effective governance.

Gwinnett Medical Center

David McCleskey

Chairman of the Board