Diligent
128 Case Studies
A Diligent Case Study
Flexco, a conveyor belt products company serving customers in more than 150 countries, was struggling with a slow, paper-heavy board meeting process. Preparing quarterly board packets involved hundreds of pages, multiple email threads, manual version tracking, and up to three days of printing, collating, labeling, and shipping materials for directors and executives. Diligent Boards and Diligent Data Room were selected to replace the manual workflow with a secure digital platform.
With Diligent, Flexco digitized board distribution, collaboration, and secure document sharing, while adding features like AI Smart Summary and AI Smart Prep to support better meeting preparation. The result was a major reduction in prep time from up to three days per cycle to a fraction of that, faster and more secure access for 10–11 board members and six executives, and instant delivery of tax documents to more than 130 shareholders. Flexco also eliminated thousands of printed pages and costly overnight shipping each year, improving efficiency, security, and sustainability.
Krystyna Kwintal
Manager, Executive Office