Case Study: Kingfisher Pension Trustee Limited achieves £18,000 annual savings and streamlined board meetings with Diligent Boards

Ensuring a bright future at Kingfisher Pension Trustee Limited

Kingfisher PLC, Europe’s largest home improvement retailer, supports a UK pension scheme managed by its corporate trustee, Kingfisher Pension Trustee Limited (KPTL). The trustee board and four subcommittees held 20 meetings a year, each requiring two days of preparation and paper packs of 180–360 pages to be copied and couriered to directors. With sensitive pension and investment data, KPTL also faced security concerns and some trustees were wary of moving from paper to digital.

KPTL adopted the Diligent Boards portal, provided initial training to ease the transition, and now has 15 active users with more to be migrated. The portal delivers up‑to‑date materials, clickable agenda links, calendar syncing and an archive for historical documents, improving meeting efficiency and decision-making while eliminating large paper volumes. The change has also reduced costs—saving an estimated £18,000 a year—and streamlined secure access to trustee information.

Kingfisher

An-Magritt Aune

PA to Head of Group Pensions