Case Study: DSM Pension Services achieves shorter, more efficient and secure board meetings with Diligent Boards (Diligent)

DSM Pension Services improves efficiency in the boardroom with Diligent Boards

DSM Pension Services B.V. (DPS) is DSM’s centre of expertise for pension and asset management. Faced with a complex governance structure—two pension funds, roughly seven bodies each and about 100 meetings a year—DPS struggled with time‑consuming printing, courier distribution and updates, and an inability to guarantee the security of highly sensitive documents.

After comparing vendors, DPS chose Diligent Boards for its strong information security, ease of use and 24/7 support, starting with a supported hybrid meeting and quickly moving fully digital. The switch cut administrative workload, expanded users from about 20 to 60, tightened data protection and made meetings shorter and more efficient.

DSM

Natascha Jacobs

Management Support Assistant