Case Study: Small Medical Device Manufacturer achieves stronger global compliance engagement with Diligent

Driving global engagement Empowering compliance with 60+ languages

Small Medical Device Manufacturer, a U.S.-based medical device maker with operations in the US, EU, and Japan, needed to strengthen its compliance program as it grew. Before working with Diligent, employees were trained mainly in English, with limited compliance training for staff in Japan, creating language and engagement gaps.

Diligent’s Compliance & Ethics Training provided 60+ language options, including Japanese, making training easier to understand and more effective for overseas employees. As a result, Japanese employee engagement increased significantly, and leadership gained a broader range of topics to present to the board, with the translated newsletters, videos, guides, and training materials cited as the most helpful resource from Diligent.