Case Study: Crown Castle transforms GRC with Diligent One Platform

Crown Castle unifies audit, risk and SOX on Diligent One Platform in a multi-year GRC transformation

Crown Castle, a provider of national communications infrastructure, faced a challenge with limited visibility into risk as its internal audit and SOX teams were burdened by manual processes, spreadsheets, and disconnected tools. This approach could not keep pace with rising regulatory pressure and the company's expanding role. To modernize, Crown Castle chose to implement the Diligent One Platform from vendor Diligent.

Diligent provided a solution by unifying Crown Castle's audit, risk, compliance, and controls activities onto a single platform. This integration streamlined time-intensive tasks with automation and smart workflows. The results included gaining real-time risk visibility and predictive analytics for executive reporting, as well as increased engagement and accountability across business units. Diligent enabled Crown Castle to build an integrated GRC foundation capable of growing with future risk and complexity.

Crown Castle