Case Study: Computacenter achieves faster decision-making and reclaims nearly three days of work with Diligent Boards

Computacenter Maximises the Business Value of IT by Collaborating with Diligent

Computacenter, a leading European IT services provider that helps CIOs maximise productivity and the business value of IT, faced a practical governance challenge: producing and distributing paper board packs for nine annual meetings with eight directors across the UK and Germany. Each board pack ran to 200+ pages, weighed up to a kilo, required same‑day couriers for late additions, and made it hard for directors to access the latest or historical meeting information quickly.

After vetting suppliers, Computacenter adopted Diligent Boards for its book‑like iPad interface and strong security. Today all directors use the portal, one holdout converted after trying it, and the secretariat reports reclaiming nearly three days of work previously spent compiling and chasing materials. The solution gives executives instant access to current and past meeting information, enables remote book creation and last‑minute updates, and continues to add features (such as questionnaires) to deepen board insight.

Computacenter

Louise O’Sullivan

Personal Assistant to the Company Secretary