Case Study: City of Lethbridge elevates risk management maturity with Diligent ERM

City of Lethbridge transforms risk management for 106,000 residents with Diligent

The City of Lethbridge, a municipal government in Alberta, Canada, faced a challenge with its outdated risk management processes. It struggled to efficiently track and communicate risk data using spreadsheets, which hampered informed decision-making and transparency. To overcome this, the city turned to Diligent and implemented its Enterprise Risk Management (ERM) software solution.

By adopting Diligent's ERM software, the city transitioned from manual processes to a dynamic, data-driven approach. This solution provided real-time risk visualization and fostered a collaborative culture across departments. The results for the City of Lethbridge were significant; Diligent enabled it to proactively address risks, streamline resource allocation, and support data-informed strategic planning, achieving its risk management goals in record time.

City of Lethbridge