Case Study: CBCL transforms risk management with Diligent AI Risk Essentials

CBCL boosts risk visibility for 500+ employees with Diligent AI Risk Essentials

CBCL, a multidisciplinary engineering and environmental consulting firm with over 500 employees, faced significant challenges with fragmented risk data and manual reporting processes. The company was relying on siloed spreadsheets and point-in-time risk registers, which limited buy-in across the organization and hindered its overall risk management maturity. To modernize its approach, CBCL turned to Diligent and implemented its AI Risk Essentials solution.

By using Diligent AI Risk Essentials, CBCL transformed its enterprise risk management program. The solution provided expanded risk visibility beyond operations to include finance, brand, and cybersecurity, along with actionable benchmarking against peer organizations. It centralized the assignment, tracking, and auditing of all ERM tasks, which fostered greater engagement from stakeholders across the company. This AI-powered approach from Diligent delivered immediate, practical impact for board reporting and compliance, accelerating CBCL's risk maturity and building organizational resilience.

CBCL