Diligent
128 Case Studies
A Diligent Case Study
Neptune Energy, an independent oil and gas exploration company, faced a major ethics and compliance challenge after rapid growth from an acquisition in 2018. Its existing hotline was not fit for purpose, especially for handling anonymous reports across complex supply chains, so Neptune turned to Diligent and its speak-up and case management capabilities to build a more credible global misconduct reporting system.
Diligent implemented an independent platform that enabled anonymous reporting for third-party stakeholders and gave Neptune’s leadership granular case data to act faster and more effectively. As a result, Neptune improved trust and safety across the organization, strengthened its focus on risks like human rights and modern slavery, and gained a scalable framework to support its expanding ethics and compliance program.
Kate Ash
Global Ethics & Compliance Officer