Case Study: Bristol Myers Squibb enhances global compliance communications with Diligent

Bristol-Myers Squibb Enhances Global Communications with Locally Translated Training Content

Bristol Myers Squibb needed a more effective global compliance and ethics communication strategy to engage 25,000+ employees and move away from “push” messaging that felt bureaucratic and unengaging. The company also needed content that could be translated and scaled across its international workforce, and it turned to Diligent’s Compliance and Ethics Training Membership to help address that challenge.

Diligent implemented its Compliance and Ethics Training Membership and an updated company newsletter, giving regional compliance managers access to a broader library of content through a simple web-based setup. Within the first month, 15 regional managers were already using and deploying new content, and the approach helped other teams at Bristol Myers Squibb adopt more engaging, lighter communication styles as well.

Bristol Myers Squibb

Wanda Miller

Manager of Compliance Education and Communication