Case Study: Big Society Capital achieves rapid digital board transformation and secure virtual governance with Diligent Boards

Big Society Capital drives digital transformation with Diligent Boards

Big Society Capital, a UK social-investment organisation that has helped mobilise over £1.7 billion for mission-driven organisations, needed to modernise its board governance. An in-house SharePoint solution saw low uptake and directors preferred paper or PDFs, raising usability and security concerns; a Non‑Executive Director challenged the team to find a convenient, secure digital alternative ahead of COVID‑19 pressures.

They implemented Diligent Boards for its intuitive interface, flexible training and 24/7 support, making rollout straightforward and boosting user confidence. Adoption accelerated during the pandemic: 21 directors and four administrators now use the platform across the main board and committees for weekly virtual meetings, secure information sharing and more consistent, effective governance.

Big Society Capital

Andrew Aspital

Head of Operations