Case Study: William Hill achieves streamlined, secure board meetings and faster director onboarding with Diligent Boards

Betting on Better Board Meetings William Hill

William Hill, a global betting leader with nearly 16,000 employees and over 2,300 licensed betting offices, needed a more efficient governance process. Its eight-member board meets frequently across multiple locations, producing large paper board packs that were costly and time-consuming to collate and courier (about £2,000–3,000 annually plus staff effort).

William Hill implemented Diligent Boards for a secure, paper-like digital board portal, with personalised training and 24/7 support that drove rapid adoption. The move cut administrative cost and effort, improved director onboarding through searchable archives and governance resources, and generated positive word-of-mouth to other boards.

William Hill

Luke Thomas

Company Secretary