Diligent
128 Case Studies
A Diligent Case Study
The Australian Institute of Music (AIM), a higher education provider in New South Wales with campuses in Sydney and Melbourne, needed a better way to manage board materials, governance requirements, and security. Before working with Diligent, AIM relied on email and large PDF board packs, which made sharing information clunky and time-consuming for busy directors and administrators.
AIM implemented Diligent Boards to centralise board management, simplify agenda and board book creation, and improve access for directors with minimal training. With Diligent, AIM improved board productivity, strengthened security and compliance through features like encryption and audit trails, and supported good governance and corporate continuity—helping provide regulators with clear proof of robust oversight.
John Chalmers
Chief Executive Officer