Case Study: Leading Global Financial Services Company achieves unified, secure global governance and accelerated decision-making with Diligent

A modern governance strategy to support global operations

A leading global financial services company with hundreds of entities and dozens of committees needed a way for directors and governance professionals to keep pace with evolving regulations, coordinate compliance across some 600 subsidiaries, and securely communicate during complex activities like M&A, COVID-19 response, and cross‑functional executive decision‑making. Decentralized tools and insecure channels were creating security risks, knowledge gaps, and slow decision cycles for a highly regulated, fast‑moving organization.

By adopting Diligent’s governance platform — including Diligent Boards, Governance Intel and Manzama — the firm created a single, secure governance ecosystem for confidential document sharing, targeted intelligence alerts, and automated workflows across corporate and subsidiary boards. The result was unified reporting and visibility across the enterprise, faster, better‑informed director decision‑making (including M&A due diligence), strengthened compliance across acquired entities, and safer collaboration among directors, regulators and executive leaders.