Case Study: Williams Contracting saves 40+ hours per project with Digs

The Phrase This Builder Keeps Hearing (And How You Can Too)

Williams Contracting, a premier architectural design-build firm, faced persistent communication breakdowns with clients and within their team during complex custom home projects. Despite providing detailed plans and 3D models, the reliance on scattered tools like email and text led to miscommunication, costly mistakes, and significant time spent on clarification. They turned to the vendor Digs and its visual collaboration platform to address this challenge.

By implementing Digs as a centralized hub for all plans, specs, and visual documentation, Williams Contracting created a single source of truth. Key features like AskDigs AI Chat and real-time cursor tracking on plans enabled instant clarifications, drastically reducing decision-making time. The solution from Digs saved an estimated 40-50 hours per project, minimized rework, and boosted client confidence, leading to a smoother experience and an increase in referrals.

Williams Contracting

Chris Williams

Williams Contracting