Case Study: Rogue Builders achieves clearer client communication and fewer errors with Digs

How Rogue Builders Uses Digs to Turn Client Anxiety into Confidence

Rogue Builders, a custom remodeling contractor in Tri-Cities, Washington, faced challenges with disorganized project communication. The husband-and-wife team of Derek and Stacee Connelly was juggling texts, emails, and calls, leading to delays and potential miscommunication with clients. This inefficient process was time-consuming and created frustration for both the builders and their customers before they began using the Digs platform.

By implementing Digs, Rogue Builders centralized all project details, selections, and client communication into a single, accessible platform. This solution from Digs saved the company an estimated 4-5 hours per week, reduced costly errors, and dramatically improved client satisfaction by providing transparency and enabling remote collaboration. The use of Digs has strengthened client trust and led to more referrals for Rogue Builders.

Rogue Builders

Stacee Connelly

Co-Owner