Case Study: Richard Miller Custom Homes streamlines communication and protects margins with Digs

How Richard Miller Custom Homes Uses Digs to Streamline Communication, Avoid Rework, and Protect Margins

Richard Miller Custom Homes, a custom home builder in Dallas, faced challenges with inefficient communication across texts, emails, and PDFs. This lack of a centralized system led to time-consuming meetings, limited visibility on past decisions, and wasted hours searching for critical documents. Seeking to do more with less, Richard Miller turned to the vendor Digs for a solution.

By implementing Digs, the builder streamlined his entire workflow. The solution provided real-time plan collaboration for change orders, instant AI-powered answers with AskDigs, and seamless file sharing with subcontractors. This resulted in significant time savings, including 3-5 hours saved per project on file sharing alone and an estimated 6-8 hours saved per change order by eliminating meetings. Digs provided a better experience for clients and trades, allowing Richard Miller Custom Homes to maintain its high-touch, no-headache approach to building.

Richard Miller Custom Homes

Richard Miller

Richard Miller Custom Homes