Case Study: Universal IT cuts telecom costs and delivers hosted UC for 200+ European businesses with Digium's Asterisk

Universal IT Uses Asterisk For UC Platforms

Universal IT is a Netherlands-based UC and hosted cloud provider founded in 1995 that builds custom communications platforms for more than 200 businesses across the Netherlands, Belgium, and the UK. Facing customers who need constant, cost-effective connectivity while travelling or upgrading from costly analog lines, Universal IT needed a flexible, multi-tenant solution that avoided proprietary vendor lock-in and supported many device types and locations.

Universal IT uses Asterisk as the core SIP router, writing database-driven dial plans and a web-based GUI from its Dutch data centers to deliver hosted, multi-tenant UC services. By integrating Digium FAX and licenses, supporting any SIP-compliant phones, and enabling bridges to other platforms, the company provides end-to-end telecom design, deployment, and hosting — saving customers thousands of euros while giving highly adaptable, scalable UC capabilities.

Universal IT

Alex van der Stam

Director of Operations