Case Study: Strategic Health Care of Santa Barbara achieves $25,000+ annual savings and lower TCO with Digium Switchvox (Asterisk)

Strategic Health Care of Santa Barbara Saves Thousands: Lower TCO Right Out of the Box with Digium Switchvox and Asterisk

Strategic Health Care of Santa Barbara, a healthcare analytics firm with about 40 employees, faced high telecommunications costs from an outsourced Clear Star system that ran $70–$80 per user per month. The company wanted to bring phone services in-house without losing the web-based features its support team relied on, and sought a lower‑cost, flexible IP telephony solution.

They implemented Digium Switchvox (Asterisk-based), kept their Polycom phones, and completed a simple out-of-the-box installation using Switchvox phone feature packs and a web portal for support workflows. The change cut user fees by more than $2,100 per month (roughly $25,000 per year), delivered call queues, ring groups, voicemail‑to‑email and reporting, and provided a lower TCO with scalability and strong vendor/community support.

Strategic Health Care of Santa Barbara

Cevin Doppmann

Network Engineer