Case Study: Delicato Family Vineyards achieves lower costs and simplified mobile communications with Digium Switchvox

Delicato Family Vineyards - Customer Case Study

Delicato Family Vineyards, a family-owned winery in Manteca, California with 85 years of winemaking history and a broad brand portfolio, faced growing communications problems from a legacy PBX installed in 1997. Rising support and maintenance costs, unsupported software, increased IT administration, service delays, and an increasingly mobile sales force drove the company to look for a modern, reliable communications platform.

Delicato chose Digium Switchvox, which integrated with minimal network changes and provided strong mobility features, easy user transition, and low day-to-day IT involvement. The implementation delivered immediate cost savings (eliminating home phone lines and lowering maintenance), simplified management, reduced downtime, and significantly improved company-wide communications.

Delicato Family Vineyards