Case Study: Taguig City, Philippines achieves resilient, high‑availability, cost‑saving communications with Digium Asterisk

Asterisk is the solution for growing philippine City

Taguig City, Philippines (population 600,000+) is a rapidly growing industrial and residential center whose distributed government network — central city hall, 10+ police and fire stations and ~40 schools — relied on a failing Panasonic PBX. The city needed a flexible, feature-rich communications platform with contact-center capabilities, call detail reporting, centralized dial plans and better inter-site connectivity.

NEXTix implemented a high-availability Asterisk solution: four servers across two sites, custom Asterisk appliances (FXO/FXS/PRI), a clustered dialplan, auto-provisioning and a WiMax multi-star topology for multi-site resilience. The deployment cut telecom costs and unauthorized tolls, simplified inter-department calls, enabled monitoring of critical incoming calls, and proved its value handling thousands of emergency calls during Tropical Storm Ketsana.

Taguig City, Philippines