Case Study: National Marine Aquarium streamlines online sales and event bookings with DigiTickets

National Marine Aquarium - Customer Case Study

National Marine Aquarium partnered with **DigiTickets** to support its online ticketing needs across a wide range of offers, from general admissions to events, school bookings, gift tickets, and more. As a large aquarium welcoming thousands of visitors each year, the challenge was to manage a diverse and growing set of sales and booking requirements while keeping the customer experience clear and easy to use.

**DigiTickets** delivered a flexible ticketing platform that the Aquarium has used since 2013, including features like sub-categories for events, custom checkout fields, automatic emails, and hidden links for group bookings. The result has been a long-standing relationship with strong support, with the Aquarium reporting that DigiTickets now handles the majority of its online sales needs and has processed 7 million tickets, supporting 9 years of partnership and helping serve 4,000 animals and countless visitors.

National Marine Aquarium