Case Study: Frosts Garden Centres streamlines multi-site ticketing with DigiTickets

Frosts Garden Centres - Customer Case Study

Frosts Garden Centres worked with DigiTickets to manage ticket sales across four locations, each needing its own booking experience while still being easy to oversee centrally. The challenge was to make it clear to customers which centre they were booking for, while allowing Frosts to manage sales and events efficiently behind the scenes using DigiTickets’ ticketing platform.

DigiTickets provided customised, branded booking sites for each centre, along with tools for live session and capacity management, personalised checkout options, and reporting across all sites or by individual location. This helped Frosts sell out high-demand events like Santa’s Grotto quickly, handle thousands of sessions in real time, and support a wide range of year-round events, with the partnership now spanning 9 years, 2 sites supported, and £10 million processed.

Frosts Garden Centres