Case Study: Woodstock Hospital improves patient record access with Digitech Systems PaperVision Enterprise and PaperFlow

Woodstock Hospital - Customer Case Study

Woodstock Hospital faced a significant challenge with its paper-based patient records, which caused delays for clinicians needing critical information and created security concerns. To address this, the hospital worked with vendor Digitech Systems and its reseller, Polar Imaging, to expand the use of its existing PaperVision Enterprise and PaperFlow solutions.

By implementing the Digitech Systems solution, the hospital digitized all patient records. This transformation provided instant access to information, improved security, and dramatically reduced the burden on staff. The results were substantial: customer service calls to the health records department dropped by 82%, the hospital saved over $269,000 in operating costs annually, and most importantly, clinicians gained immediate access to records, significantly improving patient care.

Woodstock Hospital

Kathy Lavelle

Chief Financial Officer