Case Study: Wake Forest University secures student records and accelerates file retrieval with Digitech Systems ImageSilo

Wake Forest University - Customer Case Study

Wake Forest University faced the challenge of managing decades of student records using outdated, paper-based systems and unreliable microfilm technology. This slow and costly process made information retrieval difficult and created a significant burden for disaster recovery. The university partnered with vendor Digitech Systems to implement its ImageSilo SaaS solution and PaperFlow document capture software to modernize its approach.

Digitech Systems provided a solution that involved scanning existing records and using their cloud-based platform for secure, remote access and storage. The result was a dramatic improvement in data manageability and a proven disaster recovery strategy. The vendor's solution eliminated the two-week wait for record conversion, enabled instant retrieval of files from any location, and freed the university's IT department from software maintenance, allowing staff to efficiently handle 30,000 new documents annually.

Wake Forest University

Steve Benton

Associate University Registrar