Case Study: Surgery Center Cedar Rapids cuts record retrieval time with Digitech Systems ECMNOW!

Surgery Center Cedar Rapids - Customer Case Study

Surgery Center Cedar Rapids faced inefficiencies in its medical records department, which relied on sending records away for scanning. To address this challenge, they worked with vendor Digitech Systems to implement the PaperVision Enterprise solution for electronic content management.

Digitech Systems' solution enabled the surgery center to scan records in-house using a Panasonic scanner and manage them with ECMNOW!. This allowed them to cut record retrieval time from seven days down to just 30 seconds, instantly protecting private health information for HIPAA compliance. The solution from Digitech Systems also eliminated physical storage costs and freed up space for new offices, maximizing both efficiency and capacity for future growth.

Surgery Center Cedar Rapids

Rachel Lucas

Collections Specialist/Medical Records