Case Study: SUNY Broome Community College boosts enrollment with ImageSilo from Digitech Systems

SUNY Broome Community College - Customer Case Study

SUNY Broome Community College faced significant challenges with a slow, paper-based admissions process that buried staff in physical files, slowed down student enrollment, and risked non-compliance with FERPA regulations. To address this, they partnered with the vendor Digitech Systems and its reseller, Paper Alternative Solutions, Inc., to implement the ImageSilo document management solution.

Digitech Systems' ImageSilo digitized the entire admissions workflow, allowing for secure, instant access to transcripts campus-wide. The solution eliminated paper, ensured FERPA compliance, and protected records from disaster. As a direct result, SUNY Broome grew student enrollment by an average of 10%, generating significant increased revenue, and dramatically improved both operational efficiency and interdepartmental relations.

SUNY Broome Community College

Elisabeth Costanzo Stewart

Director of Admissions