Case Study: Rockland Eye Physicians & Surgeons reduces lost records and boosts productivity with Digitech Systems PaperVision Enterprise

Rockland Eye Physicians & Surgeons saves hours and repurposes storage space with Digitech Systems

Rockland Eye Physicians & Surgeons, a general ophthalmology practice in New York, faced significant challenges managing patient information despite having an Electronic Health Records (EHR) system. Their administrative staff relied on paper records shared between multiple offices, leading to an estimated 2% of patient records being lost or misplaced. This resulted in hours of lost productivity searching for documents and difficulty replacing lost information. They sought a document management solution from vendor Digitech Systems that could integrate with their existing EHR.

Digitech Systems, through their reseller Digiscribe, implemented the PaperVision Enterprise on-premise document management solution. This system integrated with Rockland Eye's EHR, allowing all patient records to be scanned and information extracted digitally. The staff now securely accesses paper charts electronically, saving considerable time. Furthermore, the practice repurposed physical record storage into a new exam room, generating thousands of dollars in additional annual revenue.

Rockland Eye Physicians & Surgeons