Case Study: R.C. Bigelow Company achieves 813% ROI with Digitech Systems ImageSilo

R.C. Bigelow Company - Customer Case Study

R.C. Bigelow Company, a major tea producer, faced significant inefficiencies due to its reliance on paper-based accounting and business processes. Manual filing systems slowed down information retrieval for audits and daily operations, leading to lost documents and high labor costs. To address this challenge, they partnered with vendor Digitech Systems and their reseller to implement the ImageSilo enterprise content management solution.

The Digitech Systems solution, ImageSilo, digitized records and provided secure, instant online access to files. This implementation resulted in an extraordinary 813% return on investment with a two-month payback period. Measurable impacts included $25,000 in annual labor savings, the elimination of 170 hours of employee time spent on filing, and a drastically streamlined audit process, all while supporting the company's sustainability goals.

R.C. Bigelow Company

Melanie McElroy

Director of Finance