Case Study: National Jewish Health streamlines medical records and maintains HIPAA compliance with Digitech Systems ImageSilo

National Jewish Health - Customer Case Study

National Jewish Health, a leading respiratory hospital, was overwhelmed by the quantity of paper medical records, which were difficult to manage and secure in compliance with HIPAA regulations. Their manual, lock-and-key filing system made retrieving patient information a slow and inefficient process. To address this challenge, they turned to Digitech Systems for a solution using the ImageSilo enterprise content management service.

Digitech Systems implemented its cloud-based ImageSilo platform, which organized and secured all records, making them instantly accessible online from any location. The solution dramatically reduced document retrieval times from days to seconds, freeing up 450 hours of productivity per month and reducing processing days by 50%. National Jewish Health also decreased its physical storage needs by 340 square feet and achieved full compliance with HIPAA security and audit requirements through the system's robust access controls.

National Jewish Health

John Frantz

Reimbursement, Contracting and Patient Business Office Manager