Case Study: Homesteaders Life Company saves $62,800 annually with Digitech Systems

Homesteaders Life Company - Customer Case Study

Homesteaders Life Company, a pre-need insurance funding provider serving funeral homes, was struggling with insurance policies stored on paper and microfilm. The aging records system slowed customer service, made retrieval inefficient, and required a separate storage room and dedicated staff to locate files. Digitech Systems, through reseller Imagetek, provided PaperVision Capture, PaperVision Enterprise, and PaperVision Enterprise WorkFlow to modernize document management.

Digitech Systems helped Homesteaders convert millions of microfilm documents into searchable electronic records and automate incoming document capture and routing. The company now manages 12 million electronic documents, with new documents available within 24 hours, and has reduced retrieval and processing burdens across departments. The results included $62,800 in annual savings, $45,000 in yearly personnel savings, $17,800 in annual postage savings, and stronger customer service and disaster recovery capabilities.

Homesteaders Life Company

Carolyn Strawn

Manager of Imaging and New Business