Case Study: First Call Hospitality reduces night audit time and saves over $10,000 a year with Digitech Systems ImageSilo

First Call Hospitality, Inc. - Customer Case Study

First Call Hospitality, Inc., a hotel management company operating 17 properties, was struggling with error-prone night auditing and reporting processes. Its manual nightly reporting workflow took about two and a half hours and often led to inaccurate data, storage issues, and extra work for staff. Digitech Systems, working through reseller myDigitalOffice, provided the ImageSilo cloud-based ECM platform to help address these challenges.

With Digitech Systems’ ImageSilo and myDigitalOffice’s Paperless Night Audit and myPerspective modules, First Call Hospitality automated daily reporting and centralized access to records. The result was a 90% reduction in reporting time, more accurate reports, implementation across all 17 properties in 45 days, and more than $10,000 in annual storage savings, while also eliminating the need to recreate historical data.

First Call Hospitality, Inc.

Heidi Wilcox

Cheif Executive Officer