Case Study: Financial Insurance Corporation saves $140,500 annually with Digitech Systems PaperVision Enterprise

Financial Insurance Corporation - Customer Case Study

Financial Insurance Corporation (FICOR) was facing significant inefficiencies, receiving up to 1,000 paper faxes daily that drained productivity, slowed customer service, and consumed hardware. Surrounded by paper processes and manual scanning bottlenecks, the 20-employee company needed a technology solution to handle their document-driven business. They engaged vendor Digitech Systems to implement its PaperVision Enterprise and PaperFlow solutions to automate their fax processing.

The Digitech Systems solution electronically captured, indexed, and routed all incoming faxes, integrating with FICOR's existing tracking software. This eliminated paper, automated workflow, and provided instant document access. The results were highly measurable: FICOR saved $140,500 annually from regaining 2,500 hours of productivity ($40k), avoiding three new hires ($96k), and reducing paper and hardware costs ($4.5k). The system also enhanced accountability and enabled FICOR to process faxes faster, directly improving customer service.

Financial Insurance Corporation

Michael Watts

Chief Operating Officer