Case Study: East Baton Rouge Parish Emergency Medical Services saves $28,000 annually with Digitech Systems

East Baton Rouge Parish Emergency Medical Services - Customer Case Study

East Baton Rouge Parish Emergency Medical Services faced a significant challenge managing over 150,000 paper records stored in boxes across multiple locations. This inefficient system made it difficult and time-consuming to locate information, delayed invoicing by a month, and posed risks for HIPAA compliance. To address this, they turned to vendor Digitech Systems and implemented the PaperVision Enterprise and PaperFlow software solutions.

The Digitech Systems solution created an organized electronic records system that drastically improved efficiency. The results were substantial, including an 80% increase in productivity, annual labor cost savings of $28,000, and a reduction in invoice collection time by three weeks. The system also enabled full HIPAA compliance and allowed the department to reclaim valuable storage space.

East Baton Rouge Parish Emergency Medical Services

Chad Guillot

Research and Planning Manager