Case Study: Community Reach Center increases efficiency with Digitech Systems PaperVision Enterprise

Community Reach Center - Customer Case Study

Community Reach Center, a mental health services provider, was struggling with the inefficient and costly physical transportation of medical charts across its six locations. This process was time-consuming, prone to errors, and diverted staff from their primary responsibilities. To address this, they turned to vendor Digitech Systems and implemented their PaperFlow and PaperVision Enterprise (PVE) solutions to digitize their records.

Digitech Systems' solution centralized the Records Department, eliminating the need for physical chart transportation. This provided clinicians instant desktop access to records and integrated seamlessly with their existing IRIS system. The results were significant: Community Reach Center saved 60 hours per month in retrieval time, eliminated $13,000 in annual offsite storage costs, and greatly improved staff productivity and HIPAA compliance through enhanced security features.

Community Reach Center

Greg Stanton

IT Director