Case Study: Children’s Hospital of New Orleans reduces record retrieval times with Digitech Systems PaperVision Enterprise

Children’s Hospital of New Orleans - Customer Case Study

The Children’s Hospital of New Orleans was facing significant challenges in managing its vast and growing paper-based patient record system. The filing system was costly, difficult to manage, and retrieval times were lengthy, especially during critical ER visits. Under pressure to comply with HIPAA regulations, the hospital partnered with vendor Digitech Systems and its reseller, Superior Data Services, to implement their PaperVision Enterprise and PaperFlow solutions for electronic health records.

Digitech Systems' solution streamlined operations by digitizing over 1.86 terabytes of patient data, drastically cutting document retrieval times from 20-30 minutes down to just 1-2 minutes. The hospital realized $822,000 in benefits, achieving a 103% ROI and a 22-month payback period. This efficiency freed up physical storage space, avoided the need for additional hiring, and most importantly, enabled the hospital to provide faster, better-informed patient care while ensuring full HIPAA compliance.

Children’s Hospital of New Orleans

Michelle Hermann

Director of Medical Records