Case Study: a leading Australian media provider achieves lower cloud spend and faster incident response with Digitate ignio

Leading Australian Media Provider cuts alert noise 60% and reduces MTTD 90% with Digitate

A leading Australian media provider was facing significant operational inefficiencies due to a lack of a centralized IT command center, which resulted in over 5,000 monthly alerts overwhelming its teams. The company also struggled with rising and unpredictable AWS cloud costs without adequate forecasting tools. To address these dual challenges, the provider partnered with Digitate.

Digitate deployed its ignio AIOps platform to integrate with the media provider's existing systems. The solution provided intelligent alert handling, suppressing 60% of alert noise and reducing mean time to detect by 90%. For cloud costs, ignio delivered a centralized dashboard and forecasting, keeping monthly budget deviations within 2% of forecasts and enabling greater cost control and governance.