Case Study: a mid-size pharma company saves 17 hours weekly with Digitalya’s AI compliance monitoring

Mid-Size Pharma Company saves 17 hours weekly with Digitalya

A mid-size pharma company faced the challenge of being held accountable for online content it did not create, such as material published by event organizers and third-party platforms. Its medical team was manually spending significant time each week responding to compliance complaints from regulators, which came with tight deadlines and the risk of substantial fines. Digitalya built an AI system to address this.

Digitalya's solution involved custom web scrapers to find relevant online mentions and an AI agent trained on compliance rules to score each item for risk and draft official responses. This system saved the medical team an estimated 17 hours per week and helped the company avoid close to £1 million in potential fines by identifying and addressing issues before regulators complained.