Case Study: Victorian Plumbing achieves full cyber threat visibility and rapid remediation with DigitalXRAID's SOC service

How Victorian Plumbing gained full visibility and remediation control of cyber threats with an outsourced SOC service

Victorian Plumbing, the UK’s largest bathroom retailer, wanted to improve its security posture after an internal gap analysis and ISO 27001 process highlighted the need for better visibility into cyber threats. With an internal IT team that lacked the bandwidth and specialist skills to investigate alerts and handle remediation, the company chose to work with DigitalXRAID and outsource its SIEM/SOC capability.

DigitalXRAID implemented its Security Operations Centre (SOC) service, delivering 24/7/365 monitoring, threat detection, and remediation across Victorian Plumbing’s infrastructure without requiring a rip-and-replace of existing tools. The result was full visibility of threats through a unified security portal, faster mitigation of risks before breach, and incidents neutralised in an average of 8 minutes, helping Victorian Plumbing strengthen protection for its operations and customer data.

Victorian Plumbing

Tony Volpe

Head of Infrastructure and Security