Case Study: Starling Bank achieves scalable, 24/7 resilient data infrastructure and direct cloud connectivity with Digital Realty

Starling Bank turned to the experts at Digital Realty to design their technical architecture

Starling Bank, the UK’s first mobile‑only bank, built a cloud‑native platform but faced a need for physical infrastructure to support debit‑card processing, SWIFT connectivity and regulatory requirements. They required low‑latency London hosting, EU data residency, 24/7 uptime, direct cloud connectivity, high security, auditability and room to grow, so sought a trusted data‑center partner.

Digital Realty designed and deployed a London data‑center solution with secure cages, optimized power/cooling, Direct Connect to major cloud providers, audit support, an assigned account manager and access to a Marketplace Portal. The partnership enabled Starling to launch contactless debit cards, mobile banking features and third‑party wallet integrations (Apple/Google/Fitbit Pay), expand into business accounts, and achieve resilient, scalable operations that support office moves and remote working without service disruption.

Starling Bank

Steve Newson

Technology Director