Case Study: Posti drives employee engagement and workforce performance with Digitalist Group

Posti future-proofs workforce management with Digitalist using Route Master

Posti, the Finnish postal service, faced significant challenges in the logistics sector, including shrinking traditional mail volumes and the need to boost operational efficiency. To retain top talent and drive new behaviors like teamwork and customer centricity, they partnered with the Digitalist Group to develop a comprehensive employee experience platform and strategy.

The Digitalist Group co-created an employee experience vision with Posti, focusing initially on streamlining the induction process. A key solution was the gamified engagement model within the existing Posti Mobile workforce management tool, which rewarded employees for positive actions and supported their daily work. This initiative, including the successful Route Master concept, helped make delivery workers more self-driven and connected, future-proofing Posti's business and workforce management.

Posti