Case Study: Large Regional Bank strengthens digital risk protection with Digital Shadows

Regional Bank Customers at Risk Due to Data Loss and Payment Card Fraud

Large Regional Bank, a fast-growing financial institution with a lean 4-person IT and security team, needed help protecting customer trust as it expanded its digital banking services, mobile offerings, and payment card programs. The bank was concerned about data loss, credential compromise, supply chain risk, and payment card fraud, but lacked the resources to manage digital risk at scale.

Digital Shadows implemented its SearchLight service to monitor the open, deep, and dark web for exposed credentials, leaked data, payment card numbers, and other brand-related threats. During the trial, Digital Shadows detected over 350,000 mentions of the bank’s assets, raised 2,100 for analyst review, and shared 318 critical incidents, including more than 150 involving data exposure gaps. It also uncovered over 1,100 payment cards and more than 420 fraudulent accounts, leading the bank to subscribe to Digital Shadows SearchLight and add Managed Takedown services for ongoing protection.