Case Study: Energy & Utilities Firm achieves greater productivity by reducing false positives with Digital Shadows SearchLight

Energy & Utilities Firm Increases Productivity by Reducing False Positives

An energy & utilities firm turned to Digital Shadows SearchLight™ after a low-cost threat intelligence service overwhelmed its security team with false positives and raw incidents. The company was spending more than 4 hours a day on triage, creating alert fatigue and diverting attention from higher-priority security work.

Digital Shadows implemented analyst-verified threat intelligence with broader source coverage, context, and prioritized incident reporting to reduce false positives. As a result, the energy & utilities firm saved 4+ hours of daily investigation time, improved productivity, and could focus more on threat response, awareness training, patching, and compliance; the customer now views Digital Shadows as an extension of its internal team.