Case Study: Large Manufacturing Firm protects sensitive NDA data with Digital Shadows SearchLight

Contractor Exposed Manufacturer's Sensitive Data

Large Manufacturing Firm, a long-standing Digital Shadows client, needed help managing digital assets and third-party risk after a contractor unintentionally exposed sensitive customer NDAs online through NAS. Using Digital Shadows SearchLight™, the company was alerted to the exposure when the platform monitored mentions of the firm, project names, and contractors across the open, deep, and dark web.

Digital Shadows investigated the incident the same day, confirmed that pricing, costing, terms and conditions, and legal data were visible, and provided context and remediation guidance. As a result, Large Manufacturing Firm quickly had the contractor remove the exposed information and updated internal policies and procedures for secure data handling, reducing the risk of further exposure.