Case Study: Agileworks Enhances Client Communication with Digital Samba

Agileworks streamlines client communications with Digital Samba

Agileworks Group, a technology collective serving fast-growing businesses in South Africa and the US, needed a secure and easy-to-use way to conduct multi-person video meetings within its Teamworks system. The team wanted branded video conferencing with reliable recording, private access, and workflows that could support legal and compliance needs, so it turned to Digital Samba’s video conferencing API and SDK.

Digital Samba helped Agileworks integrate secure, branded video rooms, scheduling, link delivery via email and WhatsApp, and downloadable recordings tied to support tickets. Two engineers completed the integration in just over 15 hours, and the result was a more efficient client communication platform that also supported KYC and legal documentation workflows with trustworthy video records.

Agileworks

Surietha Hammond

Developer